Shipping Policy

Thank you for shopping with The Montessori Bridge. We are committed to delivering your order as quickly and safely as possible.

Processing Times

Orders are typically processed within 1–3 business days. During busy periods, sales, or public holidays, processing times may be slightly longer.

Shipping Rates and Delivery Times

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

Estimated delivery times:

• Standard Shipping (Australia): 2–8 business days
• Regional and Remote Areas: Additional delivery time may apply

Please note that delivery times are estimates only and may vary due to factors outside our control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where available).

Incorrect Addresses

Please ensure your shipping address is correct when placing your order. The Montessori Bridge is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by customers.

Lost or Delayed Parcels

Once an order has been handed to the shipping carrier, delivery is outside of our direct control. If your parcel is significantly delayed or appears lost, please contact us and we will do our best to assist you in locating your order.

Damaged Items

If your order arrives damaged, please contact us within 7 days of receiving your parcel and provide your order number along with photographs of the damaged item and packaging. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions regarding shipping or your order, please contact us via our contact us page.